World's Leading Appliance Company Spins Optimized Supply Chain Benefits With Manhattan Associates
ATLANTA, May 11, 2010 (GlobeNewswire via COMTEX) --The supply chain plays a critical role for global corporations, and the value of an optimized network is never more apparent than following a major acquisition and/or reorganization. Whirlpool, the world's leading manufacturer and marketer of major home appliances, provides an excellent example. After Whirlpool acquired Maytag in 2006, its supply chain encompassed more than 40 manufacturing facilities sourced from approximately 7,000 different suppliers in every region of the world. Those facilities not only import, but also export products to separate regions where they are then delivered to more than 30,000 retailers worldwide, while also delivering products to builders as well as consumers' homes within 48 to 72 hours. Whirlpool has, at any given time, 2.2 to 2.5 million units in inventory.
"Whirlpool's supply chain is complex primarily because we're not only a manufacturer, but we also service tens of thousands of different retailers, along with our other channels," said Brian Hancock, vice president, supply chain, Whirlpool. "So when you think about everybody from a Lowe's, Home Depot, and Sears, to the new-home builder, to Mrs. Jones down the block, they all expect the same type of products and service. We have to make sure our supply chain helps protect the Whirlpool image--ensuring the brand is enhanced by the service we're providing."
The company determined that its supply chain required the flexibility, scalability and agility to address the different requirements across all of its channels while maintaining the customer service expected of the brand. Whirlpool implemented Manhattan Associates' (Nasdaq:MANH) Warehouse Management, Slotting Management and Labor Management from the Manhattan SCOPE(R) Distribution Management solution suite to optimize its vast distribution network, along with the Extended Enterprise Management solution to optimize inventory visibility with vendors and trading partners.
"The biggest obstacle for most companies is their inability to bridge supply chain silos-- They separate order management, product development, procurement and manufacturing from the final delivery process," said Hancock. "For our supply chain to deliver on our corporate promises, we realized the way to attain the necessary efficiencies required was to build seamless visibility inside and outside our warehouses."
Whirlpool has received significant benefits since the solutions went live in 2008, including:
-- Eliminated 40 million travel miles between facilities, which reduced
fuel costs and environmental impact;
-- Reduced pick process time by 50 percent, increasing productivity;
-- Cut damage to products by 50 percent;
-- Improved warehouse uptime to more than 90 percent;
-- Developed an accurate, real-time view of inventory inside the Whirlpool
warehouses;
-- Gained warehouse efficiencies through integration of pick pack logic and
process;
-- Improved order-to-delivery time; and enhanced yard-management
capabilities.
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About Manhattan Associates, Inc.
Manhattan Associates continues to deliver on its 20-year heritage of providing global supply chain excellence to more than 1,200 customers worldwide that consider supply chain optimization core to their strategic market leadership. The company's supply chain innovations include: Manhattan SCOPE(R), a portfolio of software solutions and technology that leverages a Supply Chain Process Platform to help organizations optimize their supply chains from planning through execution; Manhattan SCALE(TM), a portfolio of distribution management and transportation management solutions built on Microsoft. NET technology; and Manhattan Carrier(TM), a suite of supply chain solutions specifically addressing the needs of the motor carrier industry. For more information, please visit www.manh.com.
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SOURCE: Manhattan Associates
CONTACT: Manhattan Associates, Inc. Will Haraway (678) 597.7466 wharaway@manh.com Porter Novelli Samantha Neirman (312) 856.8814 samantha.neirman@porternovelli.com