New Inventory and Fulfillment Capabilities Give Store Associates More Time to Deliver a Fulfilling Experience
“Growing consumer expectations are placing increased pressure on retail enterprises to fulfill higher order volumes at faster speeds,” said
Store inventory operations have traditionally been associated with point of sale (POS) or merchandising applications, yet an accurate view of store-level inventory is critical for effective omni-channel fulfillment. Because Manhattan’s Store Inventory & Fulfillment solution is part of a broader
- New In-Store Picking Capabilities: Using a single mobile-enabled device, store associates can now stage pickup orders by assigning unique location IDs, significantly reducing customer wait times. Additionally, the new pick-to-slot feature directs associates to sort items into different totes for each order in the batch, reducing time to pack and ship items.
- Intelligent Linking of Inventory and Fulfillment Operations: The system is now capable of automatically generating a cycle count task for all items that were rejected during the order fulfillment process. Furthermore, the solution can now automate the re-routing and/or cancellation of unprocessed orders under qualified conditions.
- Extended Mobility Options: Store associates can now use an iPad mini in addition to the iPod touch and enterprise-grade Android and Windows devices. To better streamline notifications of high-priority tasks, such as pickup orders, the system can be configured to generate push notifications that overcome the need for the associate to periodically navigate to the app to stay informed.
Receive up-to-date product, customer and partner news directly from
About
Press Contact:Amber Freeman Manhattan Associates 678-597-6820 afreeman@manh.com